Retails & Consumer Products

Industry Challenges

Retails & Consumer Products industry conditions are forcing unprecedented pressure on profits due to a combination of issues:

• Shorter time to market to maximize revenue potential
• Fierce global competition on price
• Greater retail customer demands
• Global coordination for supply chain readiness
• Environmental compliance regulations

XYNERGY for Retails & Consumer Products Companies Specialty Chain Stores – Fashion / Cosmetics / Watch & Jewellery

Trends can appear seemingly overnight, and the fashion retailer has to be agile. XYNERGY's Enterprise Retail solution portfolio helps fashion retailers – including vertical retailers – manage the complete fashion life cycle, from design to retail sales. It is the first end-to-end solution for the fashion industry, providing built-in best practices, integration across business functions, and real-time visibility for proactively managing nearly every aspect of your fashion business – particularly for vertical retailers – that involves the following:

• Product development – help Consumer Goods companies develop products faster, manage environmental compliance, and achieve supply chain readiness.
• Manage product SKUs and Bills of Material and streamline product changes with online workflow. RoHS & WEEE functionality ensures environmental compliance to regional regulatory requirements.
• Selling goods across a variety of channels to customers – Requires marketing and brand management; managing markdowns; and capturing customer reactions, analyzing data, and using it to optimize the next phase of the design process.
• Sourcing and procurement – Involves working with manufacturers to fulfill orders according to strategic merchandising plans and optimize cost, quality, and speed – variables that must be weighted differently as business needs, buying plans, and market demands change.
• Private label Product – Private labels, which offer several benefits to both retailers and customers, achieve significant growth in recent years. Effective managing private label products via subcontracting processing means offering lower price while driving higher profit margins.
• Customer Service for Repair – Involves handling the logistics of customer return for repair, repair charge and return to customer. The streamlines of the process is extremely important for Watch & Jewellery retail business.

Grocery & Convenience Store

XYNERGY's  Enterprise Retail solution helps grocers manage a full range of grocery business processes to drive competitive advantage and profitable growth. It supports the following business processes for grocery companies:

• Category management – Determine the optimal product mix and quantities for stores, shelf requirements for each product, and prices and promotions – supporting step-by-step cooperation and coordination in development, implementation, and monitoring of business plans.
• Multichannel retailing – The ability to master multi-channel marketing i.e. B2C & B2B is becoming increasing vital for companies determined to be leading players. These channels include store, catalog and online. We build your business on a solid transactional backbone and integrate different sales channels, better understand customer preferences, and leverage customer information
• High Volume Replenishment – Automatically handle all routine procurement tasks, from requirements determination and requisition processing to purchase order generation.
• Supply chain planning & Execution – Collaborate with suppliers in areas such as demand planning and replenishment to help streamline merchandise flow, reduce out-of-stock situations, and balance inventory.